I feel that Protect My Car needs to take a serious look at their policies/procedures/whatever, and find a way to get this done quicker - no matter how much the repair may cost, it is unacceptable (and ridiculous) that it takes nine days just to get a warranty claim approved. The purpose of a warranty is to ensure that this exact situation doesn't happen.

I don't care HOW much money I'm saving, being without a car for that length of time is unacceptable. Between the time Protect My Car spent dragging their feet, the time it will take for the parts to arrive, and the time it will actually take for the repair (which is substantial), I will have been without my car for well over two full weeks. There is no excuse in my opinion for this process to have taken nine days (seven business days), just to get to the point where the shop is now ready to order the needed parts for the repair. So upping the review to three stars.Īll that said, I stand by most of what I wrote in my initial review. In fact, this repair alone costs more than what I will have paid for the warranty.

So I give them credit for honoring the warranty I paid for. ***UPDATE: Today - Tuesday, March 15, at about 2:00 p.m., I FINALLY received word that they are in fact going to cover the needed repairs 100%.

Protect my car reviews